Inara updates, bug reports, requests

Commanders having Elite from Epic games store with http 400 error
When you try to link your accounts, you may receive the http error 400 about expired tokens. It's an issue on Frontier's end that I cannot solve on Inara. Fortunately, the solution is simple - please give it a few days and it will start to work later (probably when the access token on their cAPI server expires). If the error 400 appeared later and it worked before, try to reauthenticate as said in the error message (may be just a regular reauth forced by Frontier). Alternatively, you can try to use the workaround below. If even that won't work, it's the problem described above.
Please vote for the issue on the official bug tracker: https://issues.frontierstore.net/issue-detail/21258

Possible workaround: Try to connect the account while you are in the game. It may work.

Game data and imports not available for console commanders and PC players with Legacy game version
Inara supports only the Live game version (so PC Horizons 4.0 and Odyssey) since game update 14, thus all the game data on the site and the commander data imports work only for those game versions.
12 Jan 2022, 6:39pm
Rpok
Broken Mess
Artie


Hello, to be honest, I am not sure. Your ships values exactly fit what is provided by the journal/cAPI profile, the credits and overall assets values also match what is provided by the journal, so I can say for sure that Inara has it correct. No idea where the 600m discrepancy from the game stats came from. A couple of months ago I thought it counts the personal equipment in and that especially high tier/highly modded equipment may be absurdly valuable/expensive, but my personal stats have no personal equipment counted towards the overall assets at all (and credits + ships value + stored modules value sum perfectly fits). I think it can also count the value of the cargo loaded into the ship, but it seems your ship is empty so it's not this case.

You can try to contact Frontier's support about that, maybe it's some bug or they can at least shed some light into it. I am curious what they will respond, too. (Maybe it's even related to the problem Rpok mentioned before, where seems to be an odd discrepancy present as well.)




Interesting, thanks for the quick response and looking into this Artie. I might just go and raise a ticket to see if they can explain it. Unfortunately I haven't monitored the figures until more recently, and it seems the gap seems to have increased continuously over the months (I reset my account mid last year which you can see in my history I'm sure so started with 0). I did play in Horizons for a while over Christmas on a different machine... wonder if that might have something to do with it. Anyways if I raise a ticket and get a reply I'll report back.



If I take a look in Codex / Command. / Statistics the by FD reported figures are definitively wrong. Actually I have a state of Elite III in Trading and the total earned credits by trading in the Codex-Stats are about 785 Millions. In real case this figure must show something about 5 to 6 Billion credits.

Don't know what they are calculating in this stats ...

Best regards

RPOK

I'm currently looking at my codex page. I can already tell it won't add up. I wonder if the game doesn't track selling modules and personal weapons correctly.

PS I raised a support ticket now to explain this to me, let's see what they say.


Last edit: 12 Jan 2022, 7:01pm
12 Jan 2022, 8:00pm
Broken Mess
Rpok
Broken Mess



Interesting, thanks for the quick response and looking into this Artie. I might just go and raise a ticket to see if they can explain it. Unfortunately I haven't monitored the figures until more recently, and it seems the gap seems to have increased continuously over the months (I reset my account mid last year which you can see in my history I'm sure so started with 0). I did play in Horizons for a while over Christmas on a different machine... wonder if that might have something to do with it. Anyways if I raise a ticket and get a reply I'll report back.




If I take a look in Codex / Command. / Statistics the by FD reported figures are definitively wrong. Actually I have a state of Elite III in Trading and the total earned credits by trading in the Codex-Stats are about 785 Millions. In real case this figure must show something about 5 to 6 Billion credits.

Don't know what they are calculating in this stats ...

Best regards

RPOK


I'm currently looking at my codex page. I can already tell it won't add up. I wonder if the game doesn't track selling modules and personal weapons correctly.

PS I raised a support ticket now to explain this to me, let's see what they say.


I think the cash status (credits) is valid. If you sell or buy something, it is calculated valid. But the assets are not reported /balanced correctly. Esp. when you own a carrier with an own financial stock and weekly maintenance rates. But it's a game, not a software for financial accounting ...

Greets

RPOK
12 Jan 2022, 8:11pm
Rpok
Broken Mess
Rpok



If I take a look in Codex / Command. / Statistics the by FD reported figures are definitively wrong. Actually I have a state of Elite III in Trading and the total earned credits by trading in the Codex-Stats are about 785 Millions. In real case this figure must show something about 5 to 6 Billion credits.

Don't know what they are calculating in this stats ...

Best regards

RPOK



I'm currently looking at my codex page. I can already tell it won't add up. I wonder if the game doesn't track selling modules and personal weapons correctly.

PS I raised a support ticket now to explain this to me, let's see what they say.



I think the cash status (credits) is valid. If you sell or buy something, it is calculated valid. But the assets are not reported /balanced correctly. Esp. when you own a carrier with an own financial stock and weekly maintenance rates. But it's a game, not a software for financial accounting ...

Greets

RPOK

Well if the game can't get simple things like this right... /shrug

For me it's somewhat important to keep track because I'm currently saving up for a fleet carrier. It's not the end of the world but given it's information that's provided, it may as well work correctly. Although after searching through the horrible Frontier issue tracker, I've come across a fair few (expired, of course) tickets that mentioned people not getting credits added to their account after performing specific actions. Hope it's not something like that.
13 Jan 2022, 6:05am
Good day again Mr. Artie,
While doing more looking into the transaction logs, I notice another discrepancy, but this is more a math/programming/choice bit that happens accidentally. When selecting the rewards after missions, players can opt to take lesser pay but receive material goods. This changes the logic for the transaction log specifically around future gains. Could you possibly take a look into that and see if that helps fix some of the other transactional errors you were discussing with previous users.

Thanks again for all your hard work and rapid responsiveness.
13 Jan 2022, 11:58am
Broken Mess
Rpok
Broken Mess


I'm currently looking at my codex page. I can already tell it won't add up. I wonder if the game doesn't track selling modules and personal weapons correctly.

PS I raised a support ticket now to explain this to me, let's see what they say.




I think the cash status (credits) is valid. If you sell or buy something, it is calculated valid. But the assets are not reported /balanced correctly. Esp. when you own a carrier with an own financial stock and weekly maintenance rates. But it's a game, not a software for financial accounting ...

Greets

RPOK


Well if the game can't get simple things like this right... /shrug

For me it's somewhat important to keep track because I'm currently saving up for a fleet carrier. It's not the end of the world but given it's information that's provided, it may as well work correctly. Although after searching through the horrible Frontier issue tracker, I've come across a fair few (expired, of course) tickets that mentioned people not getting credits added to their account after performing specific actions. Hope it's not something like that.


Off topic, but ...

That's interesting. I have worked on this projekt for the last six weeks to get +8 BN Credits for the carrier and the carrier stock for the next year. Actually I'm bunkering Tritium and then I will leave for a very long trip ... far, far away

Good luck and fast trading / bounty hunting ...

RPOK
14 Jan 2022, 8:31pm
Broken Mess
Artie
Broken MessHi Artie,

I've been pondering for a while now why I can't work out my total assets balance - this is now 3.2bn, and my credit balance is 1.6bn. IIRC these match with ingame stats. However, the ship value per Inara is roughly 1bn, so there's a discrepancy of about 600m. Even if I take my handful of suits and weapons into account (5 suits and 10 weapons, mostly G3), I can't quite explain that big of a difference, unless it's how Inara calculates the ship incl. modules values...

Any thoughts on what could be the difference by any chance?

Many thanks - it's kinda driving me mad at this point lol!



Hello, to be honest, I am not sure. Your ships values exactly fit what is provided by the journal/cAPI profile, the credits and overall assets values also match what is provided by the journal, so I can say for sure that Inara has it correct. No idea where the 600m discrepancy from the game stats came from. A couple of months ago I thought it counts the personal equipment in and that especially high tier/highly modded equipment may be absurdly valuable/expensive, but my personal stats have no personal equipment counted towards the overall assets at all (and credits + ships value + stored modules value sum perfectly fits). I think it can also count the value of the cargo loaded into the ship, but it seems your ship is empty so it's not this case.

You can try to contact Frontier's support about that, maybe it's some bug or they can at least shed some light into it. I am curious what they will respond, too. (Maybe it's even related to the problem Rpok mentioned before, where seems to be an odd discrepancy present as well.)



Interesting, thanks for the quick response and looking into this Artie. I might just go and raise a ticket to see if they can explain it. Unfortunately I haven't monitored the figures until more recently, and it seems the gap seems to have increased continuously over the months (I reset my account mid last year which you can see in my history I'm sure so started with 0). I did play in Horizons for a while over Christmas on a different machine... wonder if that might have something to do with it. Anyways if I raise a ticket and get a reply I'll report back.


Thought I'd provide an update on this. Raised a ticket and eventually got a relatively brief response stating what my total assets are - 2.7bn, as opposed to the 3.2bn the game tells me. They asked me if I think that's right and whether it's different to what I'm expecting (I already stated what the game provides vs what I think my total assets should be, and provided a journal file, so bit of a weird question but ok).

I can see where this is going - most likely a(nother) bug. Would be interesting to see how widespread this is though i.e. if others noticed discrepancies.
15 Jan 2022, 9:05am
Broken Mess
Broken Mess
Artie


Hello, to be honest, I am not sure. Your ships values exactly fit what is provided by the journal/cAPI profile, the credits and overall assets values also match what is provided by the journal, so I can say for sure that Inara has it correct. No idea where the 600m discrepancy from the game stats came from. A couple of months ago I thought it counts the personal equipment in and that especially high tier/highly modded equipment may be absurdly valuable/expensive, but my personal stats have no personal equipment counted towards the overall assets at all (and credits + ships value + stored modules value sum perfectly fits). I think it can also count the value of the cargo loaded into the ship, but it seems your ship is empty so it's not this case.

You can try to contact Frontier's support about that, maybe it's some bug or they can at least shed some light into it. I am curious what they will respond, too. (Maybe it's even related to the problem Rpok mentioned before, where seems to be an odd discrepancy present as well.)




Interesting, thanks for the quick response and looking into this Artie. I might just go and raise a ticket to see if they can explain it. Unfortunately I haven't monitored the figures until more recently, and it seems the gap seems to have increased continuously over the months (I reset my account mid last year which you can see in my history I'm sure so started with 0). I did play in Horizons for a while over Christmas on a different machine... wonder if that might have something to do with it. Anyways if I raise a ticket and get a reply I'll report back.



Thought I'd provide an update on this. Raised a ticket and eventually got a relatively brief response stating what my total assets are - 2.7bn, as opposed to the 3.2bn the game tells me. They asked me if I think that's right and whether it's different to what I'm expecting (I already stated what the game provides vs what I think my total assets should be, and provided a journal file, so bit of a weird question but ok).

I can see where this is going - most likely a(nother) bug. Would be interesting to see how widespread this is though i.e. if others noticed discrepancies.


The question, they asked you, if you think it's right, ist very exciting

Normally, there is no space for discussing the asset value (if the code is valid) ...

I think, I will create a ticket, too. Maybe, this helps to set a focus on this. I think the carrier is a black hole for money, but it seems, there are lot of black holes more in the FD statistics

I will update this here, too.

Kind regards

RPOK
15 Jan 2022, 10:12am
Rpok
Broken Mess
Broken Mess



Interesting, thanks for the quick response and looking into this Artie. I might just go and raise a ticket to see if they can explain it. Unfortunately I haven't monitored the figures until more recently, and it seems the gap seems to have increased continuously over the months (I reset my account mid last year which you can see in my history I'm sure so started with 0). I did play in Horizons for a while over Christmas on a different machine... wonder if that might have something to do with it. Anyways if I raise a ticket and get a reply I'll report back.




Thought I'd provide an update on this. Raised a ticket and eventually got a relatively brief response stating what my total assets are - 2.7bn, as opposed to the 3.2bn the game tells me. They asked me if I think that's right and whether it's different to what I'm expecting (I already stated what the game provides vs what I think my total assets should be, and provided a journal file, so bit of a weird question but ok).

I can see where this is going - most likely a(nother) bug. Would be interesting to see how widespread this is though i.e. if others noticed discrepancies.



The question, they asked you, if you think it's right, ist very exciting

Normally, there is no space for discussing the asset value (if the code is valid) ...

I think, I will create a ticket, too. Maybe, this helps to set a focus on this. I think the carrier is a black hole for money, but it seems, there are lot of black holes more in the FD statistics

I will update this here, too.

Kind regards

RPOK


I have created a ticket with the following content:

Dear Frontier Developments team,

I've been playing Elite since the game came out, since 1984, first on a Commodore 64 if I remember correctly.

Since playing Elite Dangerous I have moved on to Triple Elite and purchased a Carrier a week ago.

In the process, I noticed various errors in the in-game statistics.

- When I buy the carrier, credits (which are still available in the game) disappear in a "black hole".
- Furthermore, various asset items are not visibly displayed.
- The total asset statistics seem to be incomplete.
- Trade and bounty statistics seem to be incomplete. (For example, I have Elite III in the trade section, but the statistics only show a trade volume of 785 mill. credits. That should be at least three times as much.

I have once contrasted how I would account for the current asset situation myself (see Excel-Sheet).

I would ask you to check this and also suggest that the presentation of the statistics in the Codex section be improved by a software update (accuracy & transparency).

Best regards

I have also created a table with the different views: 

Position Ingame cr. Inara cr. Own calc cr. remarks
Cash 540.817.948,00 540.817.948,00 540.817.948,00
Ships 923.757.783,00 2.386.537.518,00 2.386.537.518,00
Stored modules 4.481.158.030,00 1.145.370.917,00 1.145.370.917,00
Personal outfits 97.650.000,00 97.650.000,00
Personal weapons 65.550.000,00 65.550.000,00
Carrier 6.150.000.000,00
Carrier cash account 1.200.003.591,00 600.001.795,00 1.200.003.591,00
Carrier stored Tritium 99.949.631,00 1.933 units x avg 51.707 cr.
Assets total (calc.) 7.308.937.352,00 4.672.728.178,00 11.685.879.605,00
Assets total (codex statistics) 9.122.205.013,00 9.122.205.013,00 11.685.879.605,00 2.563.674.592,00
Lost 2.583.674.592,00

Maybe Artie can take a look on this ...

There are a few positions, in the statistics of INARA missing. But the calculation of FD seems to be a "black box" ... No idea, how they calculate the asset figure for "stored modules". There is no correlation with anything, also the figure for "ships" seems to be wrong.

Maybe Artie can create a table, where the users can add credits for positions, which are not accessable for Artie's statistics?

Best regards

RPOK


Last edit: 15 Jan 2022, 10:42am
15 Jan 2022, 11:05am
Broken Mess
Thought I'd provide an update on this. Raised a ticket and eventually got a relatively brief response stating what my total assets are - 2.7bn, as opposed to the 3.2bn the game tells me. They asked me if I think that's right and whether it's different to what I'm expecting (I already stated what the game provides vs what I think my total assets should be, and provided a journal file, so bit of a weird question but ok).

I can see where this is going - most likely a(nother) bug. Would be interesting to see how widespread this is though i.e. if others noticed discrepancies.

Thanks for the update! It really seems something may be broken on their end if even their backend shows a different value than the game is providing. Let's see if it will get fixed with the upcoming Codex fixes then.

Rpok
....
Maybe Artie can take a look on this ...

There are a few positions, in the statistics of INARA missing. But the calculation of FD seems to be a "black box" ... No idea, how they calculate the asset figure for "stored modules". There is no correlation with anything, also the figure for "ships" seems to be wrong.

Maybe Artie can create a table, where the users can add credits for positions, which are not accessable for Artie's statistics?

Best regards

RPOK

It worth to be noted that some of the stats provided by the game are cumulative. For example everything in the "Balance" category (except "Current assets" property) like credits spent on ships or modules - those doesn't list the actual values of the assets owned, but lifetime credits spent on these, doesn't matter if the ships or modules are still owned. So these cannot be used for the calculation of the actual assets value.

As far as I know, currently the "current/overall assets" calculation is consisting from following: actual credits value in wallet + owned ships value + stored modules value + fleet carrier value + cargo on ships.

I am not sure if the personal equipment counts in - it definitely does not in my case, but it looks like it may get counted in for other cases (like if you just bought the equipment, it's not counted in but once you start upgrading it, it may), but that just a wild speculation without any proof, as I didn't take a look on it much. What I however know for sure that credits stored on FC aren't counted in (although they should) and also the FC's optional modules may or may not be counted in full (not sure if it's just the base price or it includes also the modules/ships being sold there).


Last edit: 15 Jan 2022, 11:11am
15 Jan 2022, 12:09pm
I think because my total assets per Inara and what Frontier support believe is the correct number are pretty much aligned (they specifically stated they added cash + held ships and modules, nothing else) and the fact the calculated value is lower than what the game states, that it could be the game isn't correctly tracking selling of ships and/or modules - I bought and sold a few of those so it's a possibility at least

I also don't believe personal gear is considered - while I think that the figures related to these are also cumulative (like you stated above for ships and modules so can't be used in the calculation), they're also nowhere near explaining the difference I have.

Another possibility of course could be that their support staff doesn't fully understand how their game calculates this, although it's probably most likely still simply a bug.
15 Jan 2022, 1:49pm
Artie
Broken Mess
Thought I'd provide an update on this. Raised a ticket and eventually got a relatively brief response stating what my total assets are - 2.7bn, as opposed to the 3.2bn the game tells me. They asked me if I think that's right and whether it's different to what I'm expecting (I already stated what the game provides vs what I think my total assets should be, and provided a journal file, so bit of a weird question but ok).

I can see where this is going - most likely a(nother) bug. Would be interesting to see how widespread this is though i.e. if others noticed discrepancies.


Thanks for the update! It really seems something may be broken on their end if even their backend shows a different value than the game is providing. Let's see if it will get fixed with the upcoming Codex fixes then.

Rpok
....
Maybe Artie can take a look on this ...

There are a few positions, in the statistics of INARA missing. But the calculation of FD seems to be a "black box" ... No idea, how they calculate the asset figure for "stored modules". There is no correlation with anything, also the figure for "ships" seems to be wrong.

Maybe Artie can create a table, where the users can add credits for positions, which are not accessable for Artie's statistics?

Best regards

RPOK


It worth to be noted that some of the stats provided by the game are cumulative. For example everything in the "Balance" category (except "Current assets" property) like credits spent on ships or modules - those doesn't list the actual values of the assets owned, but lifetime credits spent on these, doesn't matter if the ships or modules are still owned. So these cannot be used for the calculation of the actual assets value.

As far as I know, currently the "current/overall assets" calculation is consisting from following: actual credits value in wallet + owned ships value + stored modules value + fleet carrier value + cargo on ships.

I am not sure if the personal equipment counts in - it definitely does not in my case, but it looks like it may get counted in for other cases (like if you just bought the equipment, it's not counted in but once you start upgrading it, it may), but that just a wild speculation without any proof, as I didn't take a look on it much. What I however know for sure that credits stored on FC aren't counted in (although they should) and also the FC's optional modules may or may not be counted in full (not sure if it's just the base price or it includes also the modules/ships being sold there).


Hi Artie,

thanks for having a look on this discussion

I have seen, that some figures are cumulative. But it seems not to be a good practice by FD, including some items in the statistics and some not. Why? In my opinion there are logical breaches. And I'm absolutely sure, that the trading volume, which is reported in my Codex statistics page, is buggy. I think, there is a lot of space for improvement of figures & transparency by FD.

Let's wait for the response in the support ticket.

Kind regards

RPOK
15 Jan 2022, 10:22pm
Hmm.

Got another reply from support:

"Inara is not a live feed, and sometimes can misrepresent data. While we cannot account for exactly why there is a discrepancy here, we can confirm that your true net worth is what we confirmed earlier."

I only referred to Inara as in it confirms the number what they actually quoted to me is the actual asset figure (credits + ships/modules = total assets). /facepalm I sent them a screenshot and tried to explain it, again.

Or maybe it's simply your fault, Artie
16 Jan 2022, 12:06pm
Broken MessHmm.

Got another reply from support:

"Inara is not a live feed, and sometimes can misrepresent data. While we cannot account for exactly why there is a discrepancy here, we can confirm that your true net worth is what we confirmed earlier."

I only referred to Inara as in it confirms the number what they actually quoted to me is the actual asset figure (credits + ships/modules = total assets). /facepalm I sent them a screenshot and tried to explain it, again.

Or maybe it's simply your fault, Artie


Sorry, but the reply of FD seems to be blabla ...

The system, FD is calculating total assets is not consistent ... and clearly shows bugs, for example, in the trading volume.

I don't belive, what they answered.

And the calculation of the fleet asset value from Artie is more detailed and accurate, then the figures from FD

Kind regards

RPOK
16 Jan 2022, 12:55pm
Question about Trade route searches: Where's the filter for DEMAND. The first page of fantastically profitable routes have the slight disadvantage of destinations with ZERO demand. "Huge margins" times "zero demand" equals actual profits below an amount that makes the trips worthwhile.
16 Jan 2022, 5:27pm
WorldoxQuestion about Trade route searches: Where's the filter for DEMAND. The first page of fantastically profitable routes have the slight disadvantage of destinations with ZERO demand. "Huge margins" times "zero demand" equals actual profits below an amount that makes the trips worthwhile.

The demand plays a major role for the mined commodities (because the infamous bulk tax), but for the regular commodities, the demand doesn't matter much and you should get the profit as high as listed (in worst case, there may be just a very negligible difference). That's why the demand filter is not there, because it's not needed.

Broken MessHmm.

Got another reply from support:

"Inara is not a live feed, and sometimes can misrepresent data. While we cannot account for exactly why there is a discrepancy here, we can confirm that your true net worth is what we confirmed earlier."

I only referred to Inara as in it confirms the number what they actually quoted to me is the actual asset figure (credits + ships/modules = total assets). /facepalm I sent them a screenshot and tried to explain it, again.

Or maybe it's simply your fault, Artie

Yeah, it seems they completely misunderstood the problem. I should probably utilize the hashtag #notmyfault more.

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